Pharma HUB Services

Pharma HUB services provide patients with a single point of contact to access therapies that require a higher level of support at launch and beyond, such as those for rare diseases, complex products, and high-cost therapies. Diligent offers a full suite of reimbursement support services to drug manufacturers and medical device companies, including;

• Patient Intake/Onboarding. Initiation of intake service via phone, fax, or online tools.
• Verification of Benefits. Data provided during the intake process is used to verify patient eligibility for the prescribed therapy.
• Prior Authorization. Facilitating the validation of medical necessity if required for the patient to qualify for coverage.
• Appeals. Helping patients with the appeal process in the event of a Prior Authorization denial.
• Copayment Assistance. Facilitating access to copayment assistance offered by the manufacturer to help with the cost of therapy.
• Patient Assistance Programs. Facilitating access to manufacturer-sponsored Patient Assistance Programs that provide therapy at low or no cost.