Diligent Health Solutions Extends Call Center Services to the EU and UK

01/04/2022

FOR IMMEDIATE RELEASE
Bucks County, PA, Chantilly, VA, and Dublin, Ireland —January 4, 2022—
Diligent Health Solutions, a communication center serving the life sciences industry, has extended its call center services beyond the United States and Canada to meet client needs in the United Kingdom and European Union.

Diligent’s CEO Mary Anne Greenberg says, “We now offer omni-channel communications in multiple languages from our Dublin location, allowing Diligent to provide Medical Information programs for products approved in the UK and the EU. The programs are supported by both local and US-based management to assure the same high-touch, quality-focused results that are provided from our Pennsylvania and Virginia locations.”

Denise Dixon, Diligent’s COO, says, “We worked closely with expert resources within our parent company, Uniphar, on the many logistical and compliance elements required to offer call center services outside of North America. All of our Medical Information programs, regardless of the locations served, are underpinned with a flexible and validated CRM platform to capture contact data in a way that is fully-compliant with all country-specific regulations.”

Diligent offers a wide range of Medical Affairs and Commercial solutions, including medical information, patient engagement programs, hybrid sales, virtual nurse educators, and HUB services.

For more information and to contact Diligent Health Solutions, please visit their website at diligenthealthsolutions.com.

                                                        

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Contact:
Mary Anne Greenberg
CEO
Diligent Health Solutions
(215) 353 8532
Info@diligenthealthsolutions.com