Diligent Health Solutions Adds Analytical Expertise to Commercial Offerings


Bucks County, PA, Chantilly, VA, and Dublin, Ireland —December 9, 2021—Diligent Health Solutions, a communication center serving the pharmaceutical and biotech industries, has hired industry veteran Michael Cooper to lead the business analytics initiatives for its Commercial division.

Diligent’s Vice President, Commercial Solutions Susan Beach says, “We are delighted that Mike has joined us in this key role. He is extremely adept at analyzing data from both a process and performance perspective and bringing forth recommendations that ensure our clients’ programs achieve or exceed their business goals.”

Prior to joining Diligent, Mike spent more than a decade managing commercial projects in pharmaceutical contact center environments. In his client account management role, Mike evaluated data for a large number of Inside Sales projects, identifying trends and insights and working with clients to implement operational changes.

“The scope of Diligent’s commercial solutions continues to grow, and this is an exciting time to be joining the company,” Mike says. “I have worked with many of Diligent’s senior management staff and have great respect for their talent and commitment to client satisfaction. I  look forward to using my business analytics skills and experience to contribute to Diligent’s ongoing success.”

Diligent offers a wide range of Commercial and Medical Affairs solutions, including hybrid sales, medical information, patient engagement programs, virtual nurse educators, and HUB services.

For more information and to contact Diligent Health Solutions, please visit their website at diligenthealthsolutions.com.


Mary Anne Greenberg
Diligent Health Solutions
(215) 353 8532